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Edelbrock Shipping Policy

Edelbrock Shipping Policy

Founded in 1938, Torrance-based Edelbrock, LLC. is recognized as one of the nation’s premier designers, manufacturers and distributor of performance replacement parts for the automotive aftermarket. Edelbrock produces their core products in the United States of America using state-of-the-art equipment in their world class manufacturing facilities.

Warranty Information Returns and Exchange Policy Shipping Policy Will Call Policy Privacy Policy


Thank you for visiting and shopping at Edelbrock, LLC. Following are the terms and conditions that constitute our Shipping Policy.


DOMESTIC SHIPPING POLICY

STANDARD SHIPPING

  • All E-Commerce orders that have a total of $100 or more are eligible for complimentary ground shipping service. Not included in the complimentary ground shipping service are any and all additional fees a shipment may incur. Additional fee’s including but are not limited to; Lift Gate, Residential Delivery, Saturday Delivery, etc. Additional fees are the responsibility of the buyer and or shipments receiver.
  • All E-Commerce orders that have a total less than $100 will be shipped using the service of the customer’s choice at the time of checkout.
  • Shipping charges will be calculated at order checkout when applicable.
  • Shipments are made during weekdays only unless Saturday delivery is requested.
  • All Edelbrock E-Commerce order shipments for IN-STOCK items are processed within 2 business days from receipt of order.
  • Special orders for non-stocking items will be given an ETA at the time of order checkout. If the ETA cannot be met the customer will be notified via email or telephone.
  • We do not accept orders shipping to P.O. Boxes and APO/FPO addresses.
  • Orders refused at the delivery point will be charged a 15% restock fee.

PRIORITY SHIPPING

  • For an additional charge, Priority shipping is available on orders placed before 12:00 AM PST and shipping within the Continental US.
  • Orders that are received after the cut-off time will ship the following day.
  • Please contact us for priority shipping rates for 3-day, 2-day and overnight shipping.
  • Saturday delivery is also available upon request.
  • Additional fee’s including but not limited to; Lift Gate, Residential Delivery, Saturday Delivery, etc. may apply.
  • We do not accept orders shipping to P.O Boxes and APO/FPO addresses.
  • Orders refused at the delivery point will be charged a 15% restock fee.

SHIPPING CONFIRMATION & ORDER TRACKING

  • A Shipment Confirmation email containing your tracking number(s) will be sent once your order has shipped.
  • The tracking number will be active within 24 hours of order shipment.
  • If we are experiencing a high volume of orders, shipments may be delayed.
  • If there will be a significant delay in the shipment of your order, an Edelbrock e-commerce representative will contact you via email or telephone.

CUSTOMS, DUTIES & TAXES

  • Edelbrock, LLC. is not responsible for any customs, duties or taxes applied to your order.
  • All fees imposed during or after shipping are the responsibility of the customer (Customs tariffs, taxes, duties etc.).

DAMAGES

  • Edelbrock, LLC. is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
  • Please save all packaging materials and damaged goods before filing a claim.


INTERNATIONAL SHIPPING POLICY

  • Please contact the Edelbrock E-Commerce Customer Service department for International and Canadian shipping rates.
  • Orders refused at the delivery point will be charged a 15% restock fee.



RETURN AND EXCHANGE POLICY

For your convenience, we’ve outlined the terms of the Edelbrock return policy below:
  • Customer must contact the Edelbrock E-Commerce department for a Return Material Authorization number before product can be returned to Edelbrock.
  • Customer will need to fill out a return and or exchange form and put it in the box with the item being returned.
  • Items purchased from Edelbrock E-Commerce must be returned to:


    PRODUCT RETURNS DEPARTMENT
    Edelbrock, LLC.
    2700 California St.
    Torrance CA 90503

  • Items must be returned within 90 days of purchase, in new/ unused condition.
  • Items not purchased from the Edelbrock E-Commerce department cannot be returned to Edelbrock directly Please contact your place of purchase.
  • Once the item has been received at Edelbrock, the inspection process may take 7-10 business days before a refund can be summited.
  • Edelbrock reserves the right to deny any return.
  • Edelbrock e-commerce does not take back returns without a receipt or some type of proof of purchase (if paper receipt is lost the customer can call Edelbrock for an emailed copy of the receipt “E-Commerce ONLY”).
  • All Edelbrock e-commerce returns must be sent prepaid; no COD shipments will be accepted.

PLEASE NOTE:
Any part which shows evidence of being used or installed contrary to manufacturer’s instructions and/ or subjected to improper handling, packaging or shipping by the customer will not be eligible for exchange, refund or warranty consideration. We reserve the right to charge a restocking, disposition fee, or to refuse the return.